Resources
At Caring Pathways, we understand that navigating the world of disability support services can raise many questions. Below, we’ve compiled resources and answers to some of the most frequently asked questions to help you better understand our services and how we can support you or your loved one.
Understanding the NDIS
Guides and Checklists

Checklist: Discover if you qualify for NDIS
Unlock the possibilities of personalised care through our NDIS checklist.

Guide 1: How to apply for support
Navigate the application journey confidently with our step-by-step guide.

Guide 2: How to craft your NDIS Plan
Participate in creating your care plan through our comprehensive guide.
Frequently Asked Questions
Supported Independent Living (SIL) is a service that provides individuals with disabilities the opportunity to live independently in a supportive environment. At Caring Pathways, we offer personalised SIL services tailored to meet the unique needs and goals of each individual.
At Caring Pathways, the safety and well-being of the individuals we support are our top priorities. We conduct thorough assessments, implement comprehensive support plans, and provide ongoing training to our staff to ensure that individuals receive the care and support they need in a safe and secure environment.
Individual Living Options (ILO) offer individuals with disabilities greater flexibility and choice in their living arrangements. At Caring Pathways, we offer a range of housing options, including shared accommodation, individual apartments, and supported living arrangements, to suit the individual preferences and needs of each person we support.
To access Caring Pathways’ disability support services, you can contact us directly via phone or email. Our friendly team will guide you through the process of accessing our services and provide assistance with any questions or concerns you may have.
At Caring Pathways, our support workers undergo rigorous training and hold relevant qualifications in disability support. They also have extensive experience working with individuals with disabilities and are committed to providing compassionate, person-centred care.
Yes, at Caring Pathways, we understand the importance of building trusting relationships between individuals and their support workers. We strive to match individuals with support workers who best meet their needs and preferences, ensuring a positive and supportive experience for everyone involved.
The frequency and duration of support from Caring Pathways will vary depending on the individual’s needs and preferences. We work collaboratively with each person to develop a personalised support plan that outlines the type and frequency of support they require.
Caring Pathways takes privacy and confidentiality seriously and adheres to strict confidentiality policies and procedures. We ensure that all personal information is handled securely and only shared with authorised individuals involved in the individual’s care and support.
If you have an emergency outside of regular support hours, Caring Pathways provides access to an after-hours support line for immediate assistance. Our dedicated team is available 24/7 to provide support and guidance in emergency situations.
At Caring Pathways, we value feedback from individuals and their families. If you have any feedback or concerns about our services, we encourage you to contact us directly via phone or email. Our team will address your feedback promptly and work with you to resolve any concerns you may have.
Contact Us
- Phone: 1300 798 543
- Email: info@caringways.com.au